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Microsoft’s record profit as Nadella sees “second wave”

“Building their own digital capability is the new currency driving every organisation’s resilience and growth.”

Microsoft, CEO Satya Nadella

Microsoft has reported a record quarterly profit, with a 33 per cent increase, as CEO Satya Nadella said the world is in “a second wave of digital transformation sweeping every company and every industry”.

“Building their own digital capability is the new currency driving every organisation’s resilience and growth. Microsoft is powering this shift with
the world’s largest and most comprehensive cloud platform,” Nadella said in a company statement.

Microsoft’s profits in the quarter to 31 December 2020 soared on the back of a sustained increase in demand from customers working, learning and playing from home due to the coronavirus pandemic. Use of cloud services continues to soar with server products and cloud services revenue increasing 26 per cent as more businesses rely on cloud services. Azure revenue itself grew 50 per cent.

Executive Vice President and CFO Amy Hood said, “Accelerating demand for our differentiated offerings drove commercial cloud revenue to US$16.7 billion, up 34 per cent year over year. We continue to benefit from our investments in strategic, high­ growth areas.”

Microsoft’s revenue jumped 17 per cent in the last three months of 2020 to US$43.1 billion. Profits soared by 33 per cent to US$15.5 billion, compared to the same quarter in 2019.

Microsoft’s stellar results for the quarter come before the expected record results from Apple and Facebook on Wednesday. The results from Amazon and Google parent Alphabet will be known the following week. Both Amazon and Apple are expected to report quarterly sales above US$100 billion for the first time, and the five companies’ combined quarterly revenues are expected to come close to US$350 billion, The Telegraph reported.

Microsoft said revenue in Productivity and Business Processes was US$13.4 billion, a 13 per cent increase year on year. It selected the following highlights:

  • Office Commercial products and cloud services revenue increased 11 per cent driven by Office 365 Commercial revenue growth of 21 per cent
  • Office Consumer products and cloud services revenue increased seven per cent and Microsoft 365 Consumer subscribers increased to 47.5 million
  • LinkedIn revenue increased 23 per cent
  • Dynamics products and cloud services revenue increased 21 per cent driven by Dynamics 365 revenue growth of 39 per cent
  • Revenue in Intelligent Cloud was US$14.6 billion and increased 23 per cent.
  • Server products and cloud services revenue increased 26 per cent driven by Azure revenue growth of 50 per cent
  • Revenue in More Personal Computing was US$15.1 billion and increased 14 per cent
  • Windows OEM revenue increased one per cent
  • Windows Commercial products and cloud services revenue increased 10 per cent
  • Xbox content and services revenue increased 40 per centSurface revenue increased three per centSearch advertising revenue excluding traffic acquisition costs increased two per cent

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