Directing organisational change has been Denise Cosgrove’'s key objective since joining the Victorian WorkCover Authority as CEO in late 2012. As a vital supporter of injured workers and employers, the VWA plays a critical role in workplaces across the state.

To ensure the organisation continues to meet it's responsibilities and be a sustainable scheme in the future, Denise has been working with teams across the VWA and with external stakeholders to set strategic goals and efficiently meet them.

When Denise first came to the VWA in November 2012, she says that she identified that there was a vital need to change-up the organisation. “The organisation has been hugely successful. The previous management did a good job of focusing the organisation on managing the scheme and liability.

“Now Victoria is one of the most successful workers compensation schemes in Australia, and in some cases internationally as well. It'’s the safest state, it has the lowest premiums, and a lot of effort has been made around the state'’s performance in getting injured workers back to safe work as soon as they can.”