Since its conception in 1890, Emerson has evolved to become a global engineering, technology, and solutions provider that drives innovation across some of the world's most complex industries. In the early days, the business helped its clients to live and work more comfortably, manufacturing reliable electric motors and fans. Today, it enables the production and processing of energy in ways never before imagined, the automation of factories to drive efficiency and savings, as well as climate control for people and food.
Roel van Doren became the European president of Emerson's subsidiary Emerson Process Management in 2012, after previously holding the position of vice president for Northern Europe. He has been with the company for 25 years, progressing through various management roles to get to his current position. Emerson Process Management is known as a world leader in helping businesses automate their production, processing, and distribution in a variety of sectors such as chemical, oil and gas, pulp and paper, power, water and wastewater treatment, food and beverage, and life sciences.
Over the past couple of years, Roel has been leading Emerson Process Management through a transitional period. "We've always been known as a great product and technology company, which we still are and that is not something that will go away, but we are now positioning ourselves as a problem solver", he says. "We need to be somebody that our customers recognise and want to go to when they need a problem solved. What we aspire to become is our customers most trusted adviser. I saw an opportunity to transition the organisation to make sure it is ready to deliver that vision to the market".
"We dont want our customers to just see us as a great company that provides transmitters and control valves and processing systems; we want them to see us as a great company that solves their energy efficiency issues, their safety issues, their reliability issues, and their productivity issuesa company which brings the whole package." "We have an extensive product portfolio and broad range of services and we are bringing them to the market as a complete solution. That was the biggest opportunity I saw when I took over in 2012."