Over the past decade, Bingo Industries has evolved from being a small, family-owned-and-operated waste management business into a highly professional operation. The company has more than doubled in size over the last two years and today employs approximately 320 employees and owns over 120 vehicles. CEO Daniel Tartak has been with Bingo since day one and has worked in all departments, starting in operations and sales before moving into accounts and management. He says the organisation aims to transform the industry for the better, providing a more effective service for customers all over the city.
“We entered a highly saturated market with many small players, a handful of larger players, and some multinationals,” he explains. “One thing was clear, we had to quickly find a way to differentiate ourselves.
We identified many ways to do this but decided that the key to everything was to raise the bar entirely in respect to service.
“We started with skip bins, and decided to build a business that could always get a bin to a location quicker than anyone else. We wanted to clean up the way the industry treated customers. We wanted to ensure our bins were in good condition at all times, that our trucks didn’t break down and were in great mechanical order to ensure no issues for our clients. We wanted our team highly trained and focused on putting the customer first. We wanted to surprise our clients with timeliness, professionalism, and cleanliness. We set ourselves the goal of ‘cleaning up’ and we knew if we did these things we would build a company that would lead the industry.”