business innovation technology
The most powerful LinkedIn profiles for 2018
By Emily PidgeonRetail Zoo Founder Janine Allis, Telstra executives and Afterpay CEO Nick Molnar are among the 34 LinkedIn Power Profiles.
A playlist for productivity
By Ashton KoblerResearch shows that music can help people achieve better work results, faster. The favourite songs of successful executives are sure to help you increase your productivity today.
These are the most competitive economies in the world
By Holly JohnsonAlmost 40 years after its first annual assessment of the global economy, The World Economic Forum has discerned that factors including human capital, agility, resilience, openness and innovation are key indicators of competitiveness.
Too little, too late? Frustration in the BPO industry
By Brent ChurchillWith rising competition from new disruptive technologies and digital automation, BPOs are finding that they must innovate to drive customer engagement in the modern business environment.
Why the future of business will be conversational
By Andrew CanningtonIn every industry, it’s widely recognised that service is king. However, many businesses are yet to grasp that channel option is as important as the service itself.
Are your digital transformation plans at risk?
By Marcus DervinEight pillars of digital transformation: executive support; the right team; information architecture; usability and design; search strategy; document management; social technology strategy; and governance.
How voice technology is transforming business
By Emma BannisterWe take a look at what is trending in tech land, so you can stay ahead of the game.
AI and business intelligence – where does the human fit in?
By Sharryn NapierMachines are getting smarter, faster, and more creative. With AI now making an impact in every sector, here’s an insight on its development and how humans can take advantage of such technology to drive greater business value.
Digital transformation: How leaders should be measuring success
By Brent ChurchillMeasuring the success of a digital transformation program should be part of the planning process well before implementation.
