innovation technology
Why the future of business will be conversational
By Andrew CanningtonIn every industry, it’s widely recognised that service is king. However, many businesses are yet to grasp that channel option is as important as the service itself.
Are your digital transformation plans at risk?
By Marcus DervinEight pillars of digital transformation: executive support; the right team; information architecture; usability and design; search strategy; document management; social technology strategy; and governance.
How voice technology is transforming business
By Emma BannisterWe take a look at what is trending in tech land, so you can stay ahead of the game.
AI and business intelligence – where does the human fit in?
By Sharryn NapierMachines are getting smarter, faster, and more creative. With AI now making an impact in every sector, here’s an insight on its development and how humans can take advantage of such technology to drive greater business value.
Digital transformation: How leaders should be measuring success
By Brent ChurchillMeasuring the success of a digital transformation program should be part of the planning process well before implementation.
Inside the ‘red dot’: Leica opens in Melbourne
By Lisa SmythGerman camera brand Leica opens second Australian store and first gallery in Melbourne.
Huawei’s incredible smartphone launch is a peek into the future
By Emily PidgeonThe Chinese technology company unveiled its latest Mate20 smartphone series in incredible style in Sydney, Australia.
Where are our female STEM CEOs?
By Domini StuartSchoolgirls excel at science yet the technology, resources and construction industries are still dominated by men. What will it take to get more women into those leadership teams?
Calls are changing – are you keeping up with customer demands?
By David PiggottThe office is getting smaller, social media is (arguably) making us more connected, and many of our questions can be answered via the internet. Have you thought about the impact this is having on your customers?
